The minimum order quantity (MOQ) can vary based on the specific product formulation and packaging style. For most products, the MOQ is typically set at 3,000 units, based on a 200g pack size. However, the MOQ can be adjusted depending on the complexity of the formulation and the type of packaging selected. We are happy to discuss specific requirements and provide more detailed information for your order.

Yes. Acticon Life Sciences has a dedicated in-house Research & Development (R&D) team with expertise in cosmetic chemistry, formulation science, and dermatological innovation. We can assist you with:

• Custom formulation development based on your brand vision, target market, and claims
• Ingredient selection and innovation with the latest global trends and clinically proven actives
• Stability and compatibility studies to ensure product quality
• Performance testing and regulatory compliance guidance
  Whether you want to modify an existing formulation or develop an entirely new product concept, our R&D team can bring your ideas to life.

Yes, at Acticon, we strictly adhere to Good Manufacturing Practices (GMP), ensuring quality management, rigorous sanitization, and careful selection of raw materials. Our facility is a registered cosmetic facility under MoCRA (USFDA), and we maintain ISO 22716, ISO 9001, and ISO 13485 certifications. This commitment ensures that all products are manufactured to the highest safety, consistency, and quality standards, using only certified, safe, and ethically sourced ingredients.

While we recommend that brand owners work with their own designers for a better understanding of your branding and promotional needs, we do have an in-house designer who can assist with minor corrections and edits. If you need more extensive artwork creation, we can refer you to trusted designer agencies. Additionally, our in-house team ensures that your artwork complies with FDCA and Metrology Act guidelines and offers guidance on technical aspects such as color combinations and printing standards, helping you avoid any legal issues.

Your company name will be written as "Marketed By: [Your Company Name]" (for example, "Marketed By: XYZ Limited"). Additionally, your company's postal address, customer care details, email ID and contact number, will be included on the packaging. This ensures that all necessary information is clearly displayed for your consumers.

Yes, for products sold in India, the manufacturer's name, address (with PIN code), and manufacturing license number must be listed on the product packaging according to the Cosmetics Rules, 2020, and The Legal Metrology (Packaged Commodities) Rules, 2011. For international buyers, it is optional to include the manufacturer’s details. However, if not included, the packaging must state "Made in India" along with the manufacturer's neutral code. (For example: GUJ/COSMETICS/GC/1343 and GUJ/COS/GC/1343).

Absolutely! We are committed to supporting brand owners in every way possible. Since regulatory requirements vary by country, we first need to know the specific documents, details, or samples required for registration in the importing country.
We can promptly provide readily available documents like certificates, product specifications, COA, and MSDS within a week. For other required documents, we will assist you in obtaining them from relevant authorities. Additionally, we can arrange unbranded product samples for testing or registration if needed.

At Acticon, our goal is to prevent quality issues before products ever leave our facility — ensuring that you receive products of the highest standard. We achieve this through rigorous quality control and assurance processes aligned with ISO 22716, ISO 9001, and ISO 13485 certifications. To further support transparency, we also accommodate third-party inspections upon request.

Preventing Quality Issues:
Every production batch is thoroughly tested prior to dispatch. This includes checks for formulation stability, packaging integrity, and compliance with your approved specifications — helping us ensure that no manufacturing defect reaches your customers.

Managing Consumer Complaints:
We take full accountability for any issues related to the manufacturing process (such as product texture inconsistencies or ingredient variances). However, some complaints may arise from factors beyond our control — for example, improper storage, transport damage, or unmatched marketing claims. In such cases, we collaborate closely with our clients, offering guidance on resolution strategies to uphold customer satisfaction and safeguard your brand’s reputation.